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OUR COMMITMENT TO YOU

 

To ensure the health, safety and wellbeing of both our guests and team members it has been necessary to put a number of restrictions and safety measures in place for our hair and beauty services. This page will be updated as and when new information becomes available from the government. 

What we will do to protect you: 

PERSONAL PROTECTIVE EQUIPMENT

OUR TEAM MEMBERS WILL WEAR APPROPRIATE PPE

Team members will wear a face mask, visor and apron for every guest, including gloves when using the wash basin.

EVERY GUEST WILL BE PROVIDED WITH A FACE MASK & DISPOSABLE GOWN

To be worn at all times and disposed of safely once you leave our premises.

PROTECTIVE WORK STATION SCREENS

Protective screens will be installed at reception and in between work stations 

(if needed)

A £3.60 SAFETY LEVY WILL BE CHARGED TO YOUR SERVICE

This is to help the salon cover the cost of essential PPE for guests and team members. 

SOCIAL DISTANCING

LIMITED NUMBERS OF  GUESTS IN SALON

To maintain social distancing in salon we are limiting the amount of guests in salon at the same time.

THERE WILL BE A NO WAITING AREA IN SALON

Please take care when entering the salon as there will be no waiting area, and we ask that you observe social distancing rules. 

FLOOR TAPE WILL MARK A 2 METRE DISTANCE ZONE

This will be clearly marked from the reception desk and should be observed at all times.

GUESTS WILL  NOT BE ALLOWED TO BE ACCOMPANIED IN THE SALON

Except for parents and carers. 

SANITATION (LIMITING THE RISK OF TRANSMISSION)

WE WILL PROVIDE EVERY GUEST WITH SANITISER

We will ask you to use hand sanitiser before starting your service. 

WORK STATIONS WILL BE SANITISED BETWEEN EVERY APPOINTMENT

This will include cleaning and disinfecting all equipment. 

PLEASE AVOID TOUCHING OUR DISPLAY STANDS

Please ask a team member to assist you with purchasing hair products.

WE MAY NEED TO LIMIT SOME OF OUR SERVICES

This may include dry cuts, beard trims and some beauty services (subject to government guidelines).

WE WILL NOT BE ABLE TO PROVIDE REFRESHMENTS AT THIS TIME

We kindly ask that you refrain from eating or drinking in salon.

PLEASE USE CONTACTLESS PAYMENT WHERE POSSIBLE

Wherever possible we ask that you pay by credit card or use contactless payment. 

WE WILL NOT BE ABLE TO PROVIDE MAGAZINES AT THIS TIME

If you choose to bring your own, this must remain on your person at all times.

We hope you understand the need for additional sanitation and safety measures. Should you have any further questions about your specific salon, please do not hesitate to contact the team directly.  

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